CANDIDATE EXPERIENCE & RELATIONSHIP MANAGEMENT

You don’t pick talent anymore. Talent picks you!

Candidate experience and relationship management is a multichannel journey what recruiters can control in order to create and build a great experience for candidates, from their first touch with the company to when they apply to a role, to the moment they are hired or redirected towards other opportunities.

It is extremely important to control and manage that experience as much as possible because: nearly 60% of candidates have had a poor candidate experience, 72% of candidates who have had a bad experience have shared it, and 85% of candidates say they won’t consider a company again after a bad experience.

CAUSES OF A BAD CANDIDATE EXPERIENCE

Lack Of Response
from employers

… of applicants never hear
back from employers.

Source: CareerBuilder Survey

Complicated Job
Application Process

… of job seekers quit fiiling out online job applications because of their lenght on complexity.

Source: CareerBuilder Survey

Unpleasant
Interview

… of talent say a negative interview experience can change their mind about a role or company they once liked.

Source: CareerBuilder Survey

CONSEQUENCES OF A BAD CANDIDATE EXPERIENCE

…of job seekers will likely reject a job offer because of a bad candidate experience.

Source: Software Advice

…of job seekers that had a bad experience told others about it, either online or in-person.

Source: CareerArc

…of job seekers say that a poor candidate experience would make them less likely to purchase goods and services from that employer.

Source: CareerArc

Benefıts Of Posıtıve Candıdate Experıence

…of candidates are more likely to apply again if they had a positive candidate experience the first time.

Source: KellyServices.com

…of candidates who had a positive experience would refer others to apply.

Source: KellyServices.com

…of candidates with a positive experience would increase their purchase with the company.

Source: KellyServices.com

…of candidates with a positive experience would tell their social networks about that positive experience.

Source: KellyServices.com